
Many businesses sign their gas and electricity contracts through a broker. That's fine, as long as you know what the broker is being paid. The problem is that commission has often been built into unit rates without the customer ever being told how much.
How small amounts add up
Commission is usually added per unit of energy. It sounds tiny, but it adds up. As an example, an extra 1p per kWh on a site using 500,000 kWh a year is £5,000 a year, or £15,000 over a three-year contract.
Why it's worth checking now
Undisclosed commission has been in the headlines, and specialist legal teams are now reviewing past energy contracts for businesses.
Signs worth checking
- You signed through a broker or consultant
- You were never told in writing what they earned
- Your rates looked high compared to the market at the time
- Your contract rolled over automatically
What to do
Dig out your old energy contracts and a few bills from each, going back several years if you can.
How we help
We'll review your old contracts for free. Where commission wasn't properly disclosed, or prices were well above the market, our specialist partners, working with legal teams, could help you reclaim it, often on a no-win, no-fee basis. And for the record: we always tell you what we earn, in writing, before you sign anything.
Find out more: Energy & water procurement
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